Social Care – VIA Technologies ESG

VIA Technologies is committed to its mission of “connecting the world through innovation and care,” with a strong focus on protecting employees’ labor rights. The company strives to create a happy and safe work environment by providing friendly and equal job opportunities, implementing gender equality policies, and fostering a culture of mutual respect. It goes beyond legal requirements in investing in human resources and employee benefits, offering competitive salaries to enhance employee loyalty and reduce turnover, thereby supporting the company’s stable growth. VIA Technologies offers a comprehensive education and training system, regularly providing courses in soft skills, management, and professional development to enhance employees’ expertise and workplace competitiveness.

Transparent promotion pathways enable employees to foresee their career development opportunities. To encourage healthy labor-management interaction, allowing employees to voice opinions freely during labor-management meetings, with the company responding in good faith to build consensus. In addition, VIA Technologies implements an occupational safety and health management system to enhance workplace safety performance and effectively safeguard the physical and mental well-being of its employees. Lastly, VIA Technologies gives back to society while achieving strong business performance. It actively participates in community welfare programs, supports disadvantaged groups, and fulfills its social responsibilities.

Sustainable performance metrics
SDGs		Achievements
	5.1 Eliminate all forms of discrimination against women 8.7 Prohibit Child Labor and Eliminate Oppression of Workers 10.2 Promote the Integration of Social, Economic, and Political Dimensions 10.3 Ensure equal opportunities and lessen inequality	⦁ In accordance with parental leave regulations, one person applied for parental leave, and two employees returned to work after completing their leave. ⦁ Adhere to the specific implementation measures of the human rights policy, promote awareness through new employee and on-the-job training, establish a complaint mailbox, and record zero violations of the human rights policy throughout the year. ⦁ Female employees account for 36.6% of the total workforce. ⦁ 100% of employees participate in performance evaluations, regardless of gender or position level.



	4.3 Ensure equal educational opportunities for both men and women	Female employees of the Company received an average of 15.30 hours of training, while male employees received an average of 13.58 hours of training.
	3.7 Ensure the inclusion of healthcare in the operational plan 3.8 Access high-quality basic healthcare services 8.8 Protect labor rights and promote working environment safety	⦁ Employee health checkups are conducted every two years, exceeding legal requirements. ⦁ Emerging occupational disease prevention course with a total of 283 participants. ⦁ In 2024, 16 health promotion events were held, attracting a total of 815 participants and achieving an overall satisfaction rate of 99%. ⦁ Maintain zero occupational accidents.





	1.3 Implement social protection systems for people living below the poverty line	⦁ In 2024, the tutoring and care program for junior high and elementary students engaged 133 participants, established 197 service points, and reached approximately 28,256 individuals. ⦁ In 2024, services were provided to 1,460 organizations, involving 145 staff members, and reaching 272,449 individuals, including visits to 920 senior individuals living alone. ⦁ Donated 286 second-hand books and $320 in contributions for the 2024 Reading Companion Program. ⦁ Collected old shoes to support overseas students, gathering 202 pairs of shoes, 25 bags, and 280 items of clothing. ⦁ Invite 9 disadvantaged groups to organize charity sales events.

Talent Development

Statistics /Year		2022	2023	2024
Average training hours per employee		12.45	11.96	14.21
Average training hours of employees by gender	Female	12.81	12.99	15.3
Average training hours of employees by gender	Male	12.25	11.38	13.58
Average training hours of employees by category	Management	12.87	13.69	15.96
Average training hours of employees by category	Non-management	12.29	11.31	13.67

Average annual training hours per employee

The average training hours for each female employee are calculated as follows: (total training hours of all female employees in the current year/ total number of female employees at the end of year.

Note: The average training hours of all employees is (total training hours of all employees in the current year/ total number of employees at year-end).

Via Technologies employee retention strategies

Interview Stage	Clearly communicate accurate job responsibilities and understand the job seeker’s needs to prevent resignations due to misunderstandings that may arise after the job starts.
New Employee Orientation & Onboarding Support	During the onboarding period, a dedicated floor manager helps new employees become familiar with administrative procedures and the work environment. The HR department provides a comprehensive overview of the organization’s core values, products, policies, and benefits. Additionally, mentors within the department provide professional guidance and support to help newcomers adjust smoothly.
Employee Benefits Program	Offer a competitive compensation system and a high-quality work environment with comprehensive benefits, while planning and executing annual salary reviews, incentive bonuses, and mid-to-long-term retention reward programs to motivate and retain top talent.
Transfer Arrangement	After interviewing to understand the reasons for an employee’s resignation, if the company can help address these issues, the supervisor and employee can discuss and agree on adjustments to job duties or a transfer of work location, allowing the employee to continue working.
Internal Job Posting	Based on the principles of placing the right person in the proper role and career development, internal employees may apply for transfers to available positions with their supervisor’s approval.
Leadership Training for Supervisors	Organize regular or occasional personal management training sessions or lectures for supervisors, leaders, and general staff to support the development of short-, medium-, and long-term career plans.
Friendly Workplace	Dedicated to advancing DEI values and respecting individual differences, we provide a fair, non-discriminatory, diverse, inclusive, and welcoming workplace. We enhance comprehensive care for employees’ physical, mental, and spiritual well-being, enabling them to work confidently and fully leverage their talents without concerns.
Supportive Counseling	Offer free employee assistance programs covering life, legal, and financial support to promote work-life balance and positive spillover effects. Actively foster a caring and supportive environment between the company, employees, and their families to boost employee engagement, commitment, and create a happier workplace.

Comprehensive Occupational Safety and Health Management

Develop an annual Occupational Hazard Prevention Plan and implement it by project to reduce workplace accidents.

The company employs internal security staff who are responsible for daily patrols and automated inspection tasks (including electrical safety checks), as well as assisting in managing any irregularities.

Implementation of routine inspection procedures: Our company has developed an automatic inspection plan for electrical equipment, fire safety facilities, and the work environment to proactively identify potential hazards and address any deficiencies, effectively managing and reducing risks. This includes building safety inspections every two years, annual fire inspection and repair reporting, yearly maintenance of the main door switch boxes, and quarterly maintenance and infrared thermal imaging inspections of the main switch boxes for each floor’s machine rooms in March, June, September, and December. It also involves replacing extension cords with fixed sockets and improving power circuit loads to prevent possible safety risks.

Perform hazard identification for employees’ tasks and supply personal protective equipment (including safety shoes, goggles, and anti-electric shock gloves) for operations with higher risk levels, such as engineering work.

Provide each colleague with a personal emergency kit that includes a smoke escape bag, a flashlight, an emergency first aid manual, and a whistle.

Regularly conduct fire safety drills, AED usage, and first aid training to enhance employees’ ability to respond effectively in emergencies.

Our company, in accordance with the Regulations on Labor Work Environment Monitoring, has entrusted a qualified work environment measurement agency approved by the Labor Committee to conduct environmental assessments. Every six months, we measure levels of carbon dioxide (CO2), lighting, organic solvents (including ethanol, n-propyl bromide, and isopropanol), lead (Pb), electromagnetic waves, and other relevant workplace environmental factors. Relevant testing data is communicated to colleagues by the Administration Department in accordance with the Labor Work Environment Measurement Implementation Measures, and serves as a reference for the Administration Department’s Engineering Department to implement environmental improvements and energy-saving measures across different districts.

Each district office appoints first aid personnel and conducts retraining in accordance with the regulations.

Regular safety promotions and inspections are conducted regarding electrical safety and chemical handling. After investigating any workplace accidents, related safety information is compiled and periodically distributed to employees via internal email.

2024 Occupational Safety and Health Training Outcomes

Training Course	Description	Achievement Rate for 2024
Safety and Health Education for Emergency Responders	Refresher training for first aid personnel (3 hours)	Commission the Republic of China Labor Disaster Prevention Association to conduct retraining for first aid personnel at the company. All 8 emergency personnel completed their training this year, reaching an 88.9% participation rate, which helped maintain their proficiency in rescue skills. Effectively ensure the safety of employees.
Fire evacuation team training	Conduct fire safety drills twice a year.	The annual fire drill team, consisting of 42 members from three companies of VIA Technologies, VIA NEXT Technologies, VIA Labs, participated with an attendance rate exceeding 90%; a total of 112 people took part across the entire park.
Program for Prevention of Emerging Occupational Diseases and Health Promotion	Organize a series of occupational safety and human factors engineering lectures, gender equality courses, workplace harassment prevention, and health promotion activities, all aimed at improving employees’ awareness of workplace safety and their overall well-being.	Emerging occupational disease prevention courses, covering workplace interpersonal boundaries and communication skills, new gender equality legislation, human factor pain relief, and acupressure massage, with a total of 283 participants. Organized health promotion activities, including tech-based fitness, health walks, and weight loss programs, with a total of 192 participants.

Holistic Health Management Service Model

Inclusive and Diverse Friendly Workplace

Friendly Workplace	Description	Implemented in 2024
Clinic	It is available for use by employees, their dependents, customers, manufacturers, suppliers, and other stakeholders.	In use
Breastfeeding room	Employees, their dependents, customers, manufacturers, suppliers, and other stakeholders are all eligible to use it, and the time spent collecting milk is considered working hours.	In use
Daycare Center	Establish cooperation agreements and special discount programs with nearby daycare centers.	Contracts were signed with five kindergartens and daycare centers.
Sexual Harassment and Stalking Complaint Office	Implement and update the new Gender Equality Act’s Measures for Preventing, Reporting, and Disciplining Sexual Harassment, while regularly conducting gender equality education and offering employees training to raise awareness of gender equality. Additionally, consider hiring external experts to serve on the committee for gender equality.	Organized a mandatory 3-hour training session for all employees covering the new Workplace Gender Equality Act, the Employment Discrimination Prevention Act, and the Stalking Prevention Act, achieving a 99% completion rate and 93% satisfaction rate. There have been no complaints filed this year.
Complaint Office for Workplace Violations	Establish the Workplace Violence Prohibition Management Statement on the internal website, periodically promote it, and invite experts to provide training for employees, emphasizing the company’s zero tolerance for any illegal harm	This year, to conduct a course on interpersonal boundaries and communication, promoted bullying complaint channels, and actively worked to prevent illegal harm, resulting in no reported cases.
Other Gender Equality Benefits	All employees are entitled to 5 days of paid sick leave, including menstrual leave.	Continue to implement these measures.
	Provide monetary gifts for weddings and childbirths.
	Maternity care and protection measures during pregnancy and the gestation period.
	Returning to work with salary reinstated after unpaid parental leave.
	Employees with children under the age of 3 may apply for flexible working hours.
	Conduct lectures on sexual health or courses on gender equality
Employee Family Support Program	When employees encounter accidents, illness, or significant family emergencies, the company will promptly initiate a comprehensive support system for employees and their families. This includes personal visits, offering emotional support, providing necessary financial aid, and assisting families with emergency responses and funeral arrangements. Additionally, regularly to track and care our employees and their families, offering professional support in areas such as finance and legal matters when necessary, to ensure they receive full support and care during challenging times.	Offer telephone consultation and support, coordinate hospital visits for hospitalized employees, and convey the company’s concern and care to their families.

Social Participation

Second-hand Book Donation for Tutoring Programs	In a long-term collaboration with the Chinese Christian Relief Association, employees are encouraged to donate second-hand books throughout the year. The proceeds support the 1919 Tutoring Program, which provides after-school tutoring for children from disadvantaged families. This initiative gives employees’ beloved books a second life while funding the tutoring program, enabling disadvantaged children to grow up healthy with the support of employees. In 2024, a total of 286 books were donated, along with NT$320 in donation funds.
Collecting Old Shoes to Support Children in Overseas Communities	In collaboration with the “Step30: Old Shoes Save Lives” fundraising campaign, employees are encouraged to donate gently used shoes to children in impoverished regions of Sub-Saharan Africa, including Kenya, Uganda, and Tanzania. This initiative promotes employee participation in charitable activities, allowing their kindness to bring blessings to children in remote African communities. A total of 202 pairs of shoes, 25 bags, and 280 items of clothing were collected.
Blood Donation Charity Event	In collaboration with the Senao Foundation, three joint blood donation drives were held in the atrium, encouraging employees to roll up their sleeves to save lives, actively participate in public welfare, and give back to society.
Christmas Charity Bazaar	Nine disadvantaged groups were invited to organize charity sales events, including the Autism Society of Taiwan, Gao Fei Shelter Workshop, New Taipei City Ai Mang Shelter Workshop (Xindian), Li Xin Sweetheart Workshop, New Taipei City Da’an Shelter Farm, Zhonghua Shan’ai Social Welfare Association’s Little Bean Sprout Workshop, Children Are Us Foundation, Taipei City Victory Social Welfare Enterprise Foundation (New Taipei City Pushu Coffee Shulin Store PURE COFFEE), and Taipei City Orphan Welfare Foundation, raising a total of NT$65,460.

Social Investment and Contributions

Public Welfare Activities	Purpose of Establishment	Service Content	Service Outcomes
Major Accident Children’s Education Fund Grant for Employees	While employed at this company, if an employee dies from illness or a traffic accident, or suffers a total disability as defined by the group insurance policy, and has children under the age of 18, they are eligible to apply for educational assistance.	Each semester, kindergarten students receive a subsidy of NT$15,000, elementary school students receive NT$7,000, junior high school students receive NT$8,000, and high school students (including vocational students) receive NT$10,000.	Since its founding in 2013, our company has had 3 employees who passed away for various reasons, and a total of 6 of their children are still receiving ongoing subsidies.
After-school care services for children and junior high students	By providing academic support and character education, we help children from disadvantaged families, as well as those who have been abused or subjected to domestic violence, develop proper life values. We aim to ensure they achieve a solid foundation in academics, character, interpersonal skills, and problem-solving abilities, so that when they grow up or enter the workforce, they can become valuable contributors and pillars of society.	1. Organize after-school tutoring sessions for elementary and junior high school students to help them with their schoolwork. 2. Organize regular character development workshops to help students build proper values. 3. Organize camps for children and junior high students during the winter and summer holidays.	In 2024, the tutoring and care program for junior high and elementary students engaged 133 participants, established 197 service points, and reached approximately 28,256 individuals.
Senior Care Services	In response to the super-aged society, nursing care centers and nursing homes focus on the physical, mental, and spiritual well-being of their residents, helping the elderly regain their dignity and encouraging social activities so they can live healthy and fulfilling lives until the end.	Express love and care through group activities, educational programs, festive and birthday celebrations, opera performances, bedside companionship, and walking exercises.	In 2024, services were provided to 1,460 organizations, involving 145 staff members, and reaching 272,449 individuals, including visits to 920 senior living facilities.